Privacy Policy Background

Privacy Policy

Last Updated

January 1, 2025

Introduction

Welcome to Bronwater, a brand owned and managed by Oryntix Private Limited (“Company”, “we”, “us”, “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, products, and services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you interact with us, you may voluntarily provide information such as:

  • Name, email address, phone number
  • Billing & shipping address
  • Payment details (processed securely by payment gateways)
  • Account details if you register on website
  • Any information submitted through contact forms, chat, or surveys

1.2 Automatically Collected Information

  • IP address, device information, browser type
  • Pages visited, time spent on site, click behaviour
  • Cookies & tracking data for analytics and personalization

1.3 Transactional Information

  • Order history
  • Product purchase details
  • Delivery and support interaction records

1.4 Third-Party Data

  • Payment providers
  • Courier/logistics partners
  • Marketing affiliates or advertising networks

How We Use Your Information

We use collected data to:

  • Process and deliver orders
  • Respond to inquiries, customer support, feedback
  • Create a personalized shopping and browsing experience
  • Send updates, offers, promotions (only with consent)
  • Enhance website security, performance & analytics
  • Comply with legal and regulatory requirements

Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve user experience
  • Remember login preferences
  • Analyze site traffic & performance
  • Deliver personalized marketing content

You may disable cookies through browser settings; however, some features may not function properly.

Sharing of Information

We do not sell or trade your personal information. However, we may share information with trusted third parties for operational purposes:

  • Payment gateways
  • Delivery partners & logistics providers
  • Marketing & analytical service providers (Google Analytics, Meta Pixels etc.)
  • Website hosting and security services
  • Legal authorities if required by law

All partners are obligated to protect your data as per contractual and data security norms.

Data Protection & Security

We use industry-standard security measures to protect your data from:

  • Unauthorized access
  • Alteration
  • Loss or misuse

While we ensure reasonable protection, no internet transmission is 100% secure. Users share information at their own risk.

Your Rights

  • Access, update, or correct your personal data
  • Request deletion of data, subject to legal/transactional record obligations
  • Opt-out of marketing emails anytime
  • Request information on data handling practices

Retention of Information

We retain personal information only as long as necessary for:

  • Fulfilling service obligations
  • Legal compliance
  • Accounting & business reporting

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If data has been collected unknowingly, contact us for immediate removal.

Updates to This Privacy Policy

We may update this policy periodically. Changes will be posted with a revised "Last Updated" date. Continued use of our website signifies acceptance of changes.