Terms & Conditions

1. Definitions

Company/We/Us/Our: Refers to Oryntix Private Limited operating the brand "Bronwater".

User/Customer/You: Any individual accessing or making a transaction through the website.

Products: Refers to packaged drinking water including alkaline water, Vitamin B12 water, luxury gold-dust infused water, sparkling alkaline water, or any future product line.

2. Eligibility

• Users must be 18 years or older to place orders.
• By using this website, you confirm that the information submitted is true and accurate.

3. Use of Website

Users agree not to:

• Use the site for unlawful or fraudulent purposes.
• Interrupt or attempt to disrupt website functionality.
• Copy, resell, or exploit content without written permission.

The content on this website including images, product designs, text, research, and branding remains the intellectual property of Bronwater.

4. Product Information & Availability

All product descriptions, pricing, and availability are subject to change without prior notice. Minor variations in packaging or product appearance may occur due to manufacturing or design updates.

5. Order Placement & Acceptance

Orders placed on the website are considered offers to purchase. Confirmation email/SMS constitutes acceptance of the order. We reserve the right to cancel or reject orders due to:

• Stock unavailability
• Pricing/technical errors
• Suspected fraudulent transactions

6. Pricing & Payment

All prices are listed in INR unless stated otherwise. Prices may vary based on region, promotions, taxes, or logistics.

Payments must be made through authorized payment gateways using:

• UPI / Debit / Credit Cards
• Net Banking
• Wallets
• Other options available at checkout

The company is not responsible for failures on third-party payment platforms.

7. Shipping & Delivery

Delivery timelines vary based on location, availability & logistics. Once dispatched, tracking details will be shared. Delays due to weather, strikes, or transport issues are not under company liability. Detailed shipping policy can be provided separately if required.

8. Return, Replacement & Refund

• The product is damaged, leaked, or tampered at the time of delivery.
• Seal is intact and issue is reported within 24–48 hours with proof.

Refund/return approval remains subject to verification.

9. Product Usage Disclaimer

• Bronwater products are developed for hydration & general wellness support.
• We do not claim to cure medical conditions.
• Individuals with health concerns should consult a physician before consumption.
• Luxury water with edible gold dust is safe but should be consumed in moderation.

10. Intellectual Property

All trademarks, logos, product labels, bottle designs, website graphics, and written content belong to Bronwater / Oryntix Pvt. Ltd. Unauthorized use, reproduction, or modification will lead to legal action.

11. Limitation of Liability

• Improper storage or misuse of the product after delivery.
• Losses arising from third-party service providers.
• Minor sensory variations in taste due to source variation.

In no event will the company’s liability exceed the total value of the order purchased.

12. User Accounts & Confidentiality

• You are responsible for maintaining account confidentiality.
• Any activity under your credentials is assumed to be done by you.
• Notify us immediately of unauthorized access.

13. Privacy & Data Use

Your personal data is governed by our Privacy Policy. By using our services, you consent to data collection as per policy guidelines.

14. Third-Party Links

External links on the site are provided for convenience. We do not guarantee safety, accuracy, or content of third-party platforms.

15. Modification of Terms

We may update or revise these Terms occasionally. Continued usage after updates indicates acceptance of revised Terms.

16. Governing Law

These Terms shall be governed under the laws of India, with jurisdiction under Pune, Maharashtra courts only.